Privacy policy

Information We Collect

We collect information you provide directly to us, including:

  • Name, email address, phone number, and mailing address
  • Payment information when you make a purchase
  • Photos and descriptions of jewelry items for repair or custom orders
  • Communication preferences and correspondence with us
  • Account information if you create an account with us

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your repair requests and custom orders
  • Send you shipping updates and order confirmations
  • Respond to your comments, questions, and requests
  • Communicate with you about products, services, and promotions
  • Improve our services and develop new features
  • Comply with legal obligations

Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Secure payment processing through trusted providers
  • Regular security assessments and updates
  • Limited access to personal information by employees

Your Rights

You may access, update, or delete your personal information at any time by contacting us. You can also opt out of marketing communications by clicking the unsubscribe link in any email.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Ramesses Jewelry
47th Street Diamond District
New York, NY
Email: privacy@ramessesjewelry.com